Online Help Desk


Are you trying to connect a wireless accessory to your home-office set-up? Or maybe you’re a gamer, trying to use a specialty mouse pad? No matter where you are – or what your accessory – we can help you troubleshoot the problem to get you up and running in no time.

Help me now

If you need help right away.  Call Us on 1300 060 000 or Submit a Ticket here and we will get you back up and running…

Issues with your input or output device?

We can help you troubleshoot the problem.

YOUR FIRST 5 MINUTES ARE FREE!

So, if your issue is quick and easy to resolve,
you won’t even need to pay a cent!

Computer accessories

Troubleshoot problems with your computer accessories

Are you trying to connect a wireless accessory to your home-office set-up? Or maybe you’re a gamer, trying to use a specialty mouse pad? No matter where you are – or what your accessory – we can help you troubleshoot the problem to get you up and running in no time.

Issues with your input or output device?

We can help anyone experiencing troubles with the following computer accessories:

Input accessories

  • Keyboard and mouse
  • Microphone
  • Camera
  • Scanner
  • Optical drive, Blue ray, DVD, CD
  • Floppy disk drives
  • External hard drive and memory card

Output accessories

  • Printer
  • Headphones and Speakers
  • TV and monitor
  • Projector
  • Optical drive, Blue ray, DVD and CD
  • Floppy disk drives
  • External hard drive and memory card

We can Help you...

Connect your accessory to a device using cables or wireless

Troubleshoot why your accessory isn’t working – and determine whether it’s the computer or accessory at fault

Find and download the right software for your computer accessory

Need URGENT computer accessory help?

Got a computer accessory question?

Need URGENT computer accessory help?

Got a computer accessory question?

Why choose Online Helpdesk for help with computer accessories?

We have the right
knowledge

As experts in all things tech, we’re well versed in a range of computer accessories, including various brands and all types of devices! So you can head straight to us for help.

We can source and install the software you need

If your accessory isn’t compatible with your computer without specific software, we can source and install this software for you. And rest assured, we only source from trusted providers.

We can troubleshoot your issue remotely

For the ultimate convenience, we can troubleshoot your issue without you needing to leave your desk! By dialling 1300 060 000, you’ll get instant help from our remote support team.

Whatever your computer accessory question, we can uncover the answer!

  1. Why doesn’t my computer accessory work with my phone, laptop or desktop computer?
  2. How come my device doesn’t recognise the accessory I have it connected to?
  3. How do I determine if my computer supports the accessory I’m trying to use?
  1. Do I need to install software or a driver for my accessory to work with my computer?
  2. Where can I source the right software or driver to allow my accessory to work with my computer?
  3. How do I connect my new accessory to my computer?

Need URGENT computer accessory help?

Got a computer accessory question?

Need URGENT computer accessory help?

Got a computer accessory question?