Online Help Desk


Your keyboard and mouse are the cornerstones of navigating your device’s screen and entering data. So what happens if they’re not working? You call Online Helpdesk! We can help you solve any mouse and keyboard issues with our remote technical support service. It doesn’t get much easier or more convenient than that!

Help me now

If you need help right away.  Call Us on 1300 060 000 or Submit a Ticket here and we will get you back up and running…

Is your keyboard or mouse playing up?​

We can help you with issues related to all sorts of mouses and keyboards.

YOUR FIRST 5 MINUTES ARE FREE!

So, if your issue is quick and easy to resolve,
you won’t even need to pay a cent!

Keyboard and mouse problems

Is your keyboard or mouse playing up?

Plough through the day with a fully functioning mouse or keyboard

Don’t let sticking keys, a non-responsive mouse or a lost cursor send your day into a spin. Your keyboard and mouse are the cornerstones of navigating your device’s screen and entering data. So what happens if they’re not working? You call Online Helpdesk!

► We can help you solve any mouse and keyboard issues with our remote technical support service. It doesn’t get much easier or more convenient than that!

► Online Helpdesk can help you with issues related to all sorts of mouses and keyboards – even those specific for gamers or ergonomic use.

► We’ve even got the know-how to assist you with devices which have touchscreens instead of an external mouse or keyboard.

We can Help you...

Determine why your mouse or keyboard is lagging or non-responsive

Fix your sticking keys or keyboard typing in a different language

Configure your mouse or keyboard for wireless connectivity

Need URGENT mouse or keyboard help?

Got a mouse or keyboard question?

Need URGENT mouse or keyboard help?

Got a mouse or keyboard question?

Why choose Online Helpdesk for help with your mouse or keyboard?

We’ll get you back up and running in no time

Without a working keyboard or mouse, you can say goodbye to productivity. That’s why you need a team to get your accessories back up and running as quickly as possible. We can be that team – just call us on 1300 060 000.

Our expertise extends beyond prototypical mouses and keyboards

Do you have a device that allows you to use a stylus, specialist pen, or your finger on its touchscreen? If so, we can service these devices too – which means we can help you through any troubles you run into.

Your first five minutes with us are free

Sometimes your problem requires a simple solution that we can solve in a matter of minutes. If that’s the case, we won’t charge you a single cent. We’re just happy to have helped you get your mouse or keyboard working again.

Whatever your keyboard or mouse question, we can uncover the answer!

  1. Why is my mouse or keyboard non-responsive?
  2. The keys on my keyboard are sticking, mistyping characters or typing in another language. How do I fix this?
  3. My keyboard is typing numbers instead of characters. What should I do?
  4. Why is my mouse slow or lagging?
  5. Why is my mouse moving so quickly/slowly across the screen?
  1. How do I connect my wireless mouse or keyboard to my computer?
  2. How do I charge my wireless keyboard or mouse?
  3. How do I replace the batteries in my wireless keyboard or mouse?
  4. My device is no longer responsive to my stylus, specialist pen or finger. What should I do?

Need URGENT mouse or keyboard help?

Got a mouse or keyboard question?

Need URGENT mouse or keyboard help?

Got a mouse or keyboard question?