About Us
Meet your ultimate ‘Phone-a-Friend’ –
for IT issues, big and small
Got an IT issue that needs attention PRONTO? Or perhaps you just need advice on how to set it up? Sure, you could hit the Google machine. But that could take hours – with no reliable answers or outcome guaranteed. Wouldn’t you prefer to talk to an expert?
Well, now you can. And all you need is this number: 1300 060 000. That’s right, you don’t even need to visit or leave your computer with a stranger at a service centre.
So, if your issue is quick and easy to resolve, you may not need to pay us – AT ALL!
What we do
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History
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Staff
John Doe
Technical Support
Jane Doe
Technical Support
John Doe
Technical Support
Meet your ultimate ‘Phone-a-Friend’ – for computer issues, big and small
Got a computer issue that needs urgent attention PRONTO? Or perhaps you just need advice on how to set it up your computer? Sure, you could hit the Google machine. But that could take hours – with no reliable answers or outcome guaranteed. Wouldn’t you prefer to talk to an expert?
Well, now you can. And all you need is this number: 1300 060 000. That’s right, you don’t even need to visit or leave your computer with a stranger at a service centre.
And best of all? The first 5 minutes of your call with us is FREE!
So, if your issue is quick and easy to resolve, you may not need to pay us – AT ALL!
How Online Helpdesk can help you
Please help with my:
Please help with my:
Please help with my:
Please help with my:
Please help with my:
Please help with my:
Need computer support pronto?
Help is only a phone call away.
Need computer support pronto?
Help is only a phone call away.
YOUR FIRST 5 MINUTES ARE FREE!
So, if your issue is quick and easy to resolve,
you won’t even need to pay a cent!
Need URGENT internet or Wi-Fi help?
Got an internet or Wi-Fi question?
How it works
Our friendly team is only just a phone call away – wherever you live in Australia. In fact, we’re here for anyone with a computer problem, including:
STEP
1
Phone us on
1300 060 000
(8.00am – 8.00pm)
Monday to Friday
► 24/7 support will be available soon.
STEP
2
Tell us your problem. Ask your question. And if needed, we will connect to your computer remotely to see what’s going on and whether we can help?
STEP
3
We will diagnose the issue and advise you the next steps to our service – either via remote desktop or over the phone if your internet connection is not available.
STEP
4
We will either fix immediately remotely (please read terms and conditions) – if very complex we will escalate to our next level computer support who will call you back.
Need help?
Got a question?
The people we love to help most of all
Our friendly team is only just a phone call away – wherever you live in Australia. In fact, we’re here for anyone with an computer problem, including:
Families of all shapes and sizes
Home-office heroes
Small business superstars
Students who need support
Help me now
Need URGENT internet or Wi-Fi help?
Got an internet or Wi-Fi question?
Why choose Online Helpdesk?
Our friendly team is only just a phone call away – wherever you live in Australia. In fact, we’re here for anyone with a computer problem, including:
Serious about security
Our remote connection to your PC is via a trusted and well-known partner.
So you can be sure that your information is protected at all times.
Here to help – not sell
We trade on fairness. No pushy sales tactics.
No BS. Just a team of experts that’s here to help you.
Fair & transparent
Fees are pay as you go with no hidden costs.
No pushy salespeople. You are always in control.
Familiar with it all
We’re familiar with all types of technology, old and new.
We’re also familiar with all major tech brands.
We never give up
If you have a complex issue, it may need more specialist knowledge and attention. In that case, we’ll escalate your problem to next level support – as soon as possible!
First 5 min free!
The first 5 minutes of your phone call with us is free for connecting and assessing the issue.
Need URGENT internet or Wi-Fi help?
Got an internet or Wi-Fi question?
What our customers say about us
