Online Help Desk


Maybe a good camera, a decent microphone… or just an expert who can help you get the best out of your teleconferencing experience. At Online Helpdesk, we can be that specialist. Whether you’re working from home on a laptop, or video calling loved ones from your smartphone, we can meet all your web-based conferencing needs.

Help me now

If you need help right away.  Call Us on 1300 060 000 or Submit a Ticket here and we will get you back up and running…
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Video calling software and conferencing

We'll configure your camera, microphone or headphones

Submit a Ticket
Call 1300 060 000
YOUR FIRST 5 MINUTES ARE FREE!

So, if your issue is quick and easy to resolve,
you won’t even need to pay a cent!

Video calling software and conferencing

What do you need for a smooth video call?

Maybe a good camera, a decent microphone… or just an expert who can help you get the best out of your teleconferencing experience. At Online Helpdesk, we can be that specialist. Whether you’re working from home on a laptop, or video calling loved ones from your smartphone, we can meet all your web-based conferencing needs.

Connect far and wide – with video conferencing

Working from home or having group video chats are now the norm. But how you choose to video conference depends on your budget, equipment, and location. For instance, free software often comes with limitations – while paid software requires a subscription.

► As experts in all types of video calling software, we can help you navigate the features you need.
►We can also help configure your camera, microphone or headphones so that you can enjoy crystal-clear, uninterrupted video calls every day of the year.

We can Help you...

Select and set up the right video calling app for your needs

Discover basic functionality like screen sharing, attaching documents and creating meetings

Troubleshoot your system’s settings (microphone, camera and headset)

Connect your camera and microphone

Need help?

Call 1300 060 000

Got a question?

Send an Enquiry

Need URGENT video conferencing help?

Call 1300 060 000

Got a video conferencing question?

Send an Enquiry

Why choose Online Helpdesk for video conferencing assistance?

We can determine the best method of video conferencing for you

Your internet connectivity can affect the audio and video quality of your call. By conducting remote tests, we can determine which method of conferencing is best for you.

We help you compare videoconferencing software/apps

At Online Helpdesk, we can tell you if you need to upgrade your video conferencing software – or if the one you have will suffice. We can also explain the difference between your current software and any others that may be better suited.

Our service is based on
fairness

We are a fair, honest provider. So when you seek our assistance, you’ll only encounter a helpful team that listens to you – and solves the problem at hand.

Whatever your video conferencing question, we can uncover the answer!

  1. How can I connect my camera and microphone for video conferencing?
  2. How do I upgrade my video conferencing software licence?
  3. How do I share my screen in a video conference?
  1. How do I record a video conference?
  2. How do l switch between an audio and video conference?
  3. My software doesn’t support the features I want. What are my options?

Need help?

Call 1300 060 000

Got a question?

Send an Enquiry

Need URGENT video conferencing help?

Call 1300 060 000

Got a video conferencing question?

Send an Enquiry