Online Help Desk

Online Help Desk

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Online Help Desk


Looking for fast, reliable internet connectivity?

We’ve all been there. A looming deadline, an important video presentation – or even a cliff-hanger in your favourite Netflix series. And suddenly, the Wi-Fi drops out. It can be difficult to narrow down the issue… is it the modem or something else? Let the team at Online Helpdesk give you the answers – so that you can enjoy fast, reliable connectivity, day in day out.

We’ll solve your Wi-Fi connectivity issues remotely

If you’re frustrated with the instability of your internet connection or it’s slow downloading speed, we’ve got the tools and know how to troubleshoot your connectivity issues.

We can even do it remotely – so you can get your internet running smoothy again in no time.
And if an issue seems out of your depth? Not to worry. We’ll step you through the solution, so you know exactly what to do next time.

We can Help you...

Fix slow connections, no connection and internet dropouts

Narrow down the cause of your connection issue

Set up your modem, router and Wi-Fi access points

Prevent losing files if you run into connectivity issues while syncing or backing up data

Avoid the inconvenience, frustration, and embarrassment of technical issues

Work productively from home by ensuring your kids have a reliable source of entertainment

Need URGENT internet or Wi-Fi help?

Got an internet or Wi-Fi question?

Why choose Online Helpdesk for your Wi-Fi and internet needs?

We’re expert
problem solvers

Your internet may not be working for all sorts of reasons. It could be your cable, modem, router, extender, service provider – the list goes on. But with our expertise, we can remediate the issue quickly and cost-effectively.

We know the
struggle is real!

Internet troubles are frustrating. So, we work hard to get your connection back up with minimal lost time – while also addressing the underlying issue to avoid it from happening again.

We’ll show you how to set up
wireless encryption

Most service providers will recommend out-of-the-box set up. Not us. Why? Because this method doesn’t consider your customisation preferences.

Whatever your internet or Wi-Fi question, we can uncover the answer!

  1. How do I fix my internet connection issues?
  2. Are my internet problems due to my modem/router – or is it a connectivity issue?
  3. My device won’t connect. What should I do?
  1. My device keeps dropping out. What should I do?
  2. How do I set up my modem, router or Wi-Fi?

Got a question?