Help me now

If you need help right away.  Call Us on 1300 060 000 or Submit a Ticket here and we will get you back up and running…

Help me now!

Find out how we can get you up and running, the right way.


So, if your issue is quick and easy to resolve,
you won’t even need to pay a cent!

What do you need help with?

OnlineHelpDesk takes the hassle out of configuring your settings – across many types and brands of devices.
Even better, we’ll step you through the solution so you can do it yourself next time, if needed.


Did you know that your modem or router connects your devices to the internet? They can also form part of a shared network. And how they are configured can determine who has access to your network – and from where. So if you need help navigating any of these issues, Online Helpdesk is here to step in.

Office 365

Leverage intuitive tools such as Microsoft Word, Outlook and Excel with the most popular productivity software: Microsoft Office 365. With our help, students, families and business professionals alike can buy, install and use the Office 365 suite with ease.


Everyone has an email account. Some are orderly and useful. Others are spread across multiple accounts, can’t be accessed on mobile devices and are clogged with spam. If this latter scenario sounds all too familiar, let us help. We can set up your email account to achieve the simple and seamless email experience you’ve always dreamed of.

Video Conferencing

Maybe a good camera, a decent microphone… or just an expert who can help you get the best out of your teleconferencing experience. At Online Helpdesk, we can be that specialist. Whether you’re working from home on a laptop, or video calling loved ones from your smartphone, we can meet all your web-based conferencing needs.

Internet / Wi-Fi

We’ve all been there. A looming deadline, an important video presentation – or even a cliff-hanger in your favourite Netflix series. And suddenly, the Wi-Fi drops out. It can be difficult to narrow down the issue… is it the modem or something else? Let the team at Online Helpdesk give you the answers – so that you can enjoy fast, reliable connectivity, day in day out.

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What our customers say about us

Cathleen Macaulay Seymour I needed help in a hurry and OnlineHelpDesk said they could help, and they did. My computer and printer are working again… Cathleen Seymour Monty Gedaliah Kingsley Our resident IT person was not really an IT person, she was the secretary. As our company expanded and the technology increased, her time and knowledge were much better spent back on her day job. OnlineHelpDesk provided the expert help we needed, and our secretary is much happier. Monty Kingsley Cassandra Iosifu Vipond I thought I lost all my manuscript for my PHD. Phat Phingers, late nights and too much coffee! Luckily OnlineHelpDesk were on hand to recover my files and set up a backup schedule to reduce the level of stress. Cassandra Vipond Justine Cosmo Walton I have two kids that run rings around me on social media with a new one popping up almost every week! To look after my kids, I spoke with OnlineHelpDesk. I am much happier now. Thanks to the team at OnlineHelpDesk Justine Walton



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